How to allow TeamViewer access on Mac

There are two types of computer users in the world. One is the supporter, and the other is the supported person. For the two to interact, they must install TeamViewer for Mac, Windows, and even phones (well, there are also some other applications). Windows is relatively easy to install TeamViewer; even when you first buy a computer, you already have TeamViewer pre-installed on your computer. As for the Apple family, after manually downloading and installing TeamViewer for MacBook, you also have to give TeamViewer access permission for it to work. Follow this tutorial to use TeamViewer on your Mac!

ApplicationTeamViewer 15 and up
ChipsM1, M2, Intel
Grant accessScreen Recording and Accessibly
VersionFree

How to download Teamviewer for Mac

There are several methods to download TeamViewer, as long as the link is legitimate. Here are a few options you can choose from. Once downloaded, the file will have a .dmg extension for macOS.

Cách tải TeamViewer cho Mac (MacBook)
How to get TeamViewer for Mac (MacBook)

How to install Teamviewer for Mac

After downloading Teamviewer for Mac, follow these instructions to install Teamviewer for Mac.

Step 1: Open the TeamViewer.dmg file and double-click the Install TeamViewer icon. If there is a confirmation dialog box, select Open.

Open the dmg file to install TeamViewer for Mac
Open the dmg file to install TeamViewer for Mac

Step 2: You tick the line I accept the EULA and the DPA and then select Continue. If there is a dialog box asking for permission to access the Downloads folder, select OK.

Accept the terms that allow access to the Download folder to install TeamViewer for Mac
Accept the terms that allow access to the Download folder to install TeamViewer for Mac

Step 3: In the TeamViewer for Mac installation window, leave the default options and click Continue. If there is a confirmation dialog, enter your password or scan your fingerprint (depending on your device).

Just click Continue and unlock to install TeamViewer for MacBook
Just click Continue and unlock to install TeamViewer for MacBook

Step 4: When installing TeamViewer for Mac, click Close. If a dialog box asks if you want to delete the TeamViewer installation file for Mac, select Move To Trash to delete.

After installing TeamViewer for Mac, you can delete the dmg file
After installing TeamViewer for Mac, you can delete the dmg file

Step 5: Create a TeamViewer account or log in to the TeamViewer account you already have. In the past, we didn’t need an account to still use it. Now, we have to log in.

You need to sign in to use TeamViewer on Mac
You need to sign in to use TeamViewer on Mac

Step 6: Log in to your TeamViewer account; remember to tick Keep me signed in so you don’t have to log in again next time.

Sign in with your TeamViewer account
Sign in with your TeamViewer account

You can now connect to other people’s computers with Partner ID to control them. But if you want others to control your computer, you need to perform additional actions to grant TeamViewer access. I have instructions right below,

The basic installation of TeamViewer for Mac is done
The basic installation of TeamViewer for Mac is done

How to allow TeamViewer access on Mac

You need to give TeamViewer access on Mac if you want to have someone else control your computer. We will grant Screen Recording and Accessibility permissions to TeamViewer.

  • Screen Recording: This is Mac’s screen recording permission. This permission allows the operator of your machine to be able to see your screen.
  • Accessibility: This is the right of access. This permission allows your machine operator to manipulate the mouse and keyboard on your device.

Step 1: You click the exclamation button above TeamViewer > click Request Access in two permissions Screen Recording and Accessibility.

Allow TeamViewer access on Mac for others to control
Allow TeamViewer access on Mac for others to control

Step 2: Click the padlock icon to unlock it > check TeamViewer to grant Accessibility permission.

Allow TeamViewer to access in the Accessibility section
Allow TeamViewer to access in the Accessibility section

Step 3: Like the above, you continue to integrate TeamViewer in the Screen Recording section to grant TeamViewer permissions.

Allow TeamViewer to access in the Screen Recording section
Allow TeamViewer to access in the Screen Recording section

After granting TeamViewer access on Mac, you will see two green ticks, as shown below. Note that we do not need to grant Full Disk Access permission because this permission is only used to transfer files on the machine to another machine.

How to allow TeamViewer access on Mac
How to allow TeamViewer access on Mac

How to install Teamviewer for phones

You can completely use TeamViewer on your phone to control your Macbook with iPhone and Android.

Step 1: You download TeamViewer from the App Store> accept the terms> go to the login section.

How to install TeamViewer on the phone
How to install TeamViewer on the phone

Step 2: Log in to your TeamViewer account; you may need to confirm via email as shown below.

Install TeamViewer on the phone login part
Install TeamViewer on the phone login part

Step 3: Enter the partner ID to connect and control their computer.

How to use TeamViewer on the phone
How to use TeamViewer on the phone

Teamviewer upgrade price list

Below is the price list of TeamViewer. If you often use TeamViewer to support others, please refer to upgrade. If you do not have enough economic conditions, please read more below.

FeatureOne UserMultiple UsersFor Groups
Describe1 licensed user can initiate a device connection one session at a timeIncludes 15 licensed users, allowing 1 user to open 1 remote session at a timeIncludes 30 licensed users, allowing 3 users to open 1 remote session at a time with each user
Channels1 channel1 channel and 5 channels support3 channels and 10 channels support
License11530
Managed Devices200300500
Number of people participating in the meeting101010
Customizable Device InformationYesYes
User Access ReportYesYes
TeamViewer Web ClientYesYes
Mass DeploymentYes
Device Access ReportYes
Complement with third-party integrationsYes
Price49$ / month99$ / month199$ / month

How to fix TeamViewer’s limitation?

After you use TeamViewer on Mac for free for a while, you will get the following error message:

Your license limits the maximum session duration to a partner, immediate reconnects are blocked. Please try late or upgrade your license.

TeamViewer Said

I have the same problem, and the most frustrating is when I need to use TeamViewer urgently to handle service for customers. Even if you uninstall the application on Mac and reinstall it, this error doesn’t go away.

After searching the internet, I found a method to change the TeamViewer ID. Still, it is easy to get an error because the code is not compatible with the Mac chip ARM (M1) or the code only applies to the old version of TeamViewer.

The good news is that I have fixed the code to fix it for TeamViewer any version, compatible with both Intel and ARM chips (M1). I will leave this part for the next post on how to change TeamViewer ID.

Alternative solution Teamviewer

On Windows, the most popular TeamViewer replacement software is UltraViewer. Unfortunately, UltraViewer is not supported on Mac. But there is a name that is gradually being used by many people: AnyDesk; this software is available on Windows, Mac, IOS, Andoird. Lucid Gen has both TeamViewer and AnyDesk installed for backup.

Anydesk - Teamviewer Alternative for Mac
Anydesk – Teamviewer Alternative for Mac

Conclusion

This article overviews how to download and install TeamViewer on Mac and phone. During the installation process of TeamViewer for Mac, if you encounter any problems, don’t hesitate to ask questions in the comments section below!

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Hieu Tran Ngoc Minh

Hieu Tran Ngoc Minh

I am currently working as a Data Analyst; before that, I worked in Digital Marketing. Blogging is a joy, helping me share my knowledge and experiences from life and work. You can donate to me here.

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